The right installation for a perfect finish

Step 1: Unpack & Prepare

Carefully unpack your blind (avoid sharp blades that may damage the fabric).

Check the product label for the room name.

Lay out the blind on a clean, flat surface under the corresponding window.

Identify the control type of each blind (chain or motor) and confirm the bracket positions (male = control/motor side, female = pin end).

If your blind is white, wear cotton gloves to avoid marks on the fabric.

Hold the double bracket up where the blind will be installed – use the flat back as a guide.

Mark the bracket screw positions with your pencil.

Use a spirit level to ensure both brackets are aligned.

Double-check that your male bracket is on the correct control side (based on your order).

For outside mounts, mark the bracket positions on the architrave or wall to your measured width.

For inside mounts, the bracket will sit flush with the top inside corner of the window reveal.

Pre-drill holes using a 3mm drill bit if fixing into timber (especially for older homes).

Using a cordless screwdriver, attach the brackets with the screws provided.

If you are mounting outside the frame, slide on the bracket covers before fixing.

Check brackets are level and square. Uneven brackets can cause tracking issues. 

Install the back blind first (usually the light filter or sunscreen).

Then install the front blind (usually the blockout).

Lower the chain-operated blind fully.

Attach the clear stop ball just before the chain enters the control unit.

This prevents over-rolling and protects the mechanism.

For front roll blinds, the stop ball goes on the back chain (closest to the window).

For back roll blinds, it goes on the front chain.

Ensure the chain is positioned inside the cleat before attaching to the wall

Fix the cleat to the wall or window frame at least 1600mm from the floor with the supplied screw.

Attaching the cleat to a wooden frame or wall studs is best.

The chain should hang down with minimal tension.

Required by law for safety and to maintain your warranty

Don’t remove the warning tag attached to the chain

Test each blind individually: raise and lower to check for smooth operation.

If a blind pulls to one side, apply a small strip of masking tape to the opposite end of the roller tube (under the fabric) to correct it.

If a blind is not clicking in, check the pin end—retract it slightly and try again.

For motorised blinds, follow the pairing instructions in your motor setup video.

Double-check the control side is going into the correct bracket (male side).

Retract the pin end by twisting the clear plastic cog counterclockwise.

Apply masking tape (approx. 5cm wide) to one end of the roller tube to correct the alignment.

Check that the blind has adequate float (1.5–2mm).

Ensure brackets are level and not pinching the roller.

See our "How to Replace a Broken Chain" video for repair steps.

Wipe gently with a soft, damp cloth.

Do not use harsh chemicals or abrasive cleaners.

Watch the installation videos on this page

Visit our Troubleshooting section for quick fixes

Book a free video consultation with our experts